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PGeneralUpdated 2 Nov 2026

Principal-agent problem

Conflict that arises when one party (agent) acts on behalf of another (principal).

Definition

The principal-agent problem is a term that describes the situation in which the agent is not operating on behalf of the principal and does not have the same incentives. This can lead to problems down the line, since it becomes harder for both parties to work towards a common goal.

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In the room

How the word shows up in a real conversation.

In a Monday review, someone writes Principal-agent problem on the board and restates it: “Conflict that arises when one party (agent) acts on behalf of another (principal).” The next move is a test, a cut, or a double-down — not another debate about the word.

Common mistake

Using Principal-agent problem as a label instead of a fact. If you cannot point to the evidence — a number, a customer, or a written assumption — you are using the word as jargon.

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