Definition
Zero tolerance policy is the strict policy that prohibits certain behaviors and imposes immediate consequences. Founders reach for it when a vague conversation needs a shared, specific meaning. Name it clearly, then let the next decision — a hire, a price, a test, or a pass — follow from that meaning.
In the room
How the word shows up in a real conversation.
You know Zero tolerance policy is doing work when it changes a weekly choice — price, hire, channel, or kill. The working definition: Strict policy that prohibits certain behaviors and imposes immediate consequences.
Common mistake
Using Zero tolerance policy as a label instead of a fact. If you cannot point to the evidence — a number, a customer, or a written assumption — you are using the word as jargon.
See also
Zero-based budgeting
Budgeting method that starts from zero and requires justification for all expenses.
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Zero-coupon bond
Bond that doesn't pay periodic interest but is sold at a discount to its face value.
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Zero-sum game
Situation where one participant's gain equals another participant's loss.
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YOLO (You Only Live Once)
Philosophy encouraging taking risks and seizing opportunities in life and business.
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