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WGeneralUpdated 2 Nov 2026

Workflow automation

Use of technology to automate repetitive tasks and streamline business processes.

Definition

Workflow automation is the use of technology to automate repetitive tasks and streamline business processes. Founders reach for it when a vague conversation needs a shared, specific meaning. Name it clearly, then let the next decision — a hire, a price, a test, or a pass — follow from that meaning.

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In the room

How the word shows up in a real conversation.

Two cofounders disagree until they define Workflow automation. Once they agree it means “Use of technology to automate repetitive tasks and streamline business processes”, the argument becomes a decision.

Common mistake

Using Workflow automation as a label instead of a fact. If you cannot point to the evidence — a number, a customer, or a written assumption — you are using the word as jargon.

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