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SWB
PGeneralUpdated 2 Nov 2026

Product customization

Modification of products to meet individual customer needs and preferences.

Definition

Product customization is the modification of products to meet individual customer needs and preferences. Founders reach for it when a vague conversation needs a shared, specific meaning. Name it clearly, then let the next decision — a hire, a price, a test, or a pass — follow from that meaning.

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In the room

How the word shows up in a real conversation.

Two cofounders disagree until they define Product customization. Once they agree it means “Modification of products to meet individual customer needs and preferences”, the argument becomes a decision.

Common mistake

Using Product customization as a label instead of a fact. If you cannot point to the evidence — a number, a customer, or a written assumption — you are using the word as jargon.

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