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CGeneralUpdated 2 Nov 2026

Continuous improvement

Ongoing effort to enhance products, services, or processes incrementally.

Definition

Continuous improvement is the ongoing effort to enhance products, services, or processes incrementally. Founders reach for it when a vague conversation needs a shared, specific meaning. Name it clearly, then let the next decision — a hire, a price, a test, or a pass — follow from that meaning.

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In the room

How the word shows up in a real conversation.

In a Monday review, someone writes Continuous improvement on the board and restates it: “Ongoing effort to enhance products, services, or processes incrementally.” The next move is a test, a cut, or a double-down — not another debate about the word.

Common mistake

Using Continuous improvement as a label instead of a fact. If you cannot point to the evidence — a number, a customer, or a written assumption — you are using the word as jargon.

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